Return, Refund & Exchange Policy
As a Small Buisness we’re committed to delivering quality products that reflect the values of our movement. Every order is made with care, and we truly appreciate your support of our mom-and-son small business.
While we strive for perfection, mistakes can happen. If they do, we’ll make it right.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the product and the packaging
Once your claim is approved, we will:
- Replace the item at no additional cost.
- Cover all shipping costs related to the replacement when the error is ours.
- If a replacement is unavailable, we’ll issue a full refund or store credit, whichever you prefer.
Size Exchanges
Please review our size chart carefully before placing your order.
If you’d like to exchange your item for another size:
- Contact us within 14 days of delivery.
- The item must be unworn, unwashed, unused, free of odors, pet hair, stains, and in its original condition with tags attached.
- Customers are responsible for exchange shipping costs unless the size sent was different from what was ordered.
Returns
Because many of our products are made to order, we do not accept returns or offer refunds for:
- Change of mind
- Ordering the wrong size or color
- Accidentally ordering the wrong product
- Buyer’s remorse
- Normal variations in print placement
- Minor color differences caused by different phone or computer screens
- Delays caused by shipping carriers once the package has been shipped
Lost or Stolen Packages
Once an order has been shipped, delivery is handled by the shipping carrier.
If your package is marked as delivered but cannot be located, please contact the shipping carrier first. We’ll gladly help you open an investigation if needed, but we cannot guarantee refunds or replacements for packages confirmed as delivered.
If your package is lost in transit, please contact us and we’ll work with the carrier to find the best solution.
Incorrect Shipping Address
Please double-check your shipping information before completing your order.
We are not responsible for orders shipped to an incorrect address provided by the customer. If the package is returned to us, we’ll gladly resend it, but additional shipping charges may apply.
Order Changes & Cancellations
If you need to change or cancel your order, contact us as soon as possible.
Because many of our products go into production quickly, we cannot guarantee changes or cancellations once production has started.
Processing Time
Production and shipping times may vary depending on product availability, demand, holidays, and shipping carrier delays. Estimated delivery dates are not guaranteed.
Refund Processing
Approved refunds will be issued to the original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear.
Management will receive all rights to determine exchanges, refunds on a case by case basis and its circumstances.
Need Help?
If you have any questions or experience an issue with your order, please reach out to us. We’re committed to providing great customer service and making things right whenever the issue is on our end.
Thank you for supporting Cyclone Bulldozer Wellness.
This isn’t just clothing—it’s a movement built on resilience, purpose, and showing up every day despite life’s challenges. Your support means more than you know.